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How can I obtain support from Telus Mobility?

April 26, 2017mobility obtain support TELUS

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How can I obtain support from Telus Mobility?

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Answer University of Windsor is hosting Blackberry Enterprise Servers to connect Blackberry device to University of Windsor enterprise data systems (a.k.a Lotus Notes email system, Lotus Instant Messaging system, etc) However, University of Windsor technical support cannot perform troubleshooting for voice related issues and some issues of data system (such as provisioning, user account of Telus network, etc). You will have to contact Telus support to resolve these types of problems. There are multiple ways to contact Telus Mobility for support: 1. Call 1-866-558-2273 for general support for both voice and data solutions 2. Call 1-866-771-7292 for data solutions, typically for Blackberry data/network issue 3. Call *611 from the Telus handheld device if you don’t have groundline phone available.