How can I obtain an offsite meter reading (OMR) meter?
To order an OMR meter, please call us at 713-207-7777 or 866-222-7100 or send us an email. Once we receive your request , we will forward it to your local wires company; be sure to include your contact information and instructions on how to access your meter. Please note that your local wires company charges a set fee for installing OMR meters, and fees vary by company. You can find out the price when contacting us with your meter request. The installation fee will appear as a line item on your Reliant Energy bill in the Current Electricity Charges Detail section. OMR meters are normally installed within 15 days, but may take up to 30 days to install from the day the request was received.
