How can I obtain a credit for future travel on non-refundable tickets?
If you need to cancel a non-refundable e-ticket, please contact your travel consultant directly. Please remember if you are traveling on a non-refundable ticket, you must cancel your reservation prior to flight time or you will lose the value of the non-refundable ticket. Once the reservation is canceled, the travel consultant will add the unused e-ticket to your personal profile. If you are traveling on a paper ticket, please return to your travel consultant. The amount of your unused non-refundable ticket could then be applied towards future travel on that airline.
