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How can I make a suggestion, register a compliment, or lodge a complaint?

April 26, 2017complaint compliment lodge REGISTER suggestion

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How can I make a suggestion, register a compliment, or lodge a complaint?

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MCS has instituted several methods by which users can provide feedback to MCS management. Upon completion of any request, the user is sent a customer satisfaction survey electronically. The MCS Manager immediately contacts any user who indicates other than satisfactory service. Requestors are also encouraged to contact the MCS Manager with any question or concern related to microcomputer support at NCI-Frederick.