How Can I Make a Request or Suggestion Regarding Transit Service?
We take customers’ comments on bus service very seriously and will look into all requests. The first step would be to contact Customer Service. They refer requests for service changes to the Planning Division of MCTS. They will consider how a change fits in with transit service policies, examine the operational aspects of the proposed routing, and consider the impact the change might have on current riders. Finally, they will determine if there will be a cost to the requested change and if there are funds to implement the new service.
Related Questions
- What additional documents and information will the Service request from the taxpayer when resolving transactions described in Notice 2003-54?
- How can I provide a suggestion or complaint about the Annual Credit Report Request Service or this website?
- If you have a membership with Air Evac and request service does a ground ambulance provide service as well?