How can I learn more about getting data from Remedy and running reports?
05/30/2009: At this time, we are planning to work on translating the Remedy 6 documentation we have for data/reporting into documentation relevant to Remedy 7. However, the basic methodology hasn’t changed in Remedy 7 and you can review the Remedy 6 reporting documents linked from the Reporting web page to get an introduction to best practices and steps for getting data from Remedy, creating ad-hoc reports, or running built-in reports. Please keep in mind that some of the terminology has changed between versions (e.g. “Cases” versus “Incidents”). We hope to offer a workshop on this subject in the near future.
Related Questions
- What kinds of reports can we generate so institutions can monitor and learn from student use over time? Can student data from class to class be aggregated on an institutional level?
- What if I am having problems importing data into WHIC for running reports?
- How can I learn more about getting data from Remedy and running reports?
