How can I keep a respondent from submitting more than one set of responses to a web survey form?
SurveyGold provides a feature that prevents a respondent from submitting more than one set of responses to the same survey. This feature is often referred to as a “ballot box stuffing” feature. The feature can be turned on or off via a checkbox within the SETUP SURVEY tab when saving the web survey file. The feature works via a cookie as opposed to a web address (e.g., TCP/IP address.) Cookies are typically managed on a personal computer’s user login ID basis. So, SurveyGold web surveys that employ this feature normally work fine even when multiple computer users share the same computer. If you are curious as to how the feature works, here is a brief overview: STEP 1 – READ THE SURVEY ID FROM THE SURVEY FORM BEING SUBMITTED When a response is submitted to a web survey form (when the respondent clicks the Submit Your Responses button), a response processing program that resides on the surveygold.com web site reads the survey ID hidden field in the web survey form.
