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How can I invite customers to attend Remote Support sessions?

April 26, 2017attend customers invite remote sessions support

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How can I invite customers to attend Remote Support sessions?

1 Answer

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• From your CSR console • From the Remote Support home page • By pasting a link for the support session in an IM or email message If your site administrator has enabled the WebACD component, you can also place a form on your website that customers can use to request assistance. See the WebACD Release Notes for details.