Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How can I integrate i-wire to the existing call-center?

April 26, 2017existing i-wire integrate

0

Posted

How can I integrate i-wire to the existing call-center?

1 Answer

0

Posted

i-wire realise this conception CTI (Computer Telephony Integration). Using WEB-interface you can create bidirectional trank for integration if i-wire system to the existing system. Using this trank you can assign calls from your present call-center to i-wire agent terminals, and also redirect calls from i-wire liveButton to your contact-center.