How can I inject a “record tone” or “warning tone” into the handset of a phone being recorded?
There are two ways to do this: One is with a small logger patch which connects externally to the handset connector. A typical unit is the Dynametrix patch Make sure you order the correct patch for your type of phone. Since there are several types of microphones, (dynamic, electret condenser, and carbon), there are several different patches available. Also, you may need an adapter cable if you have a Sony or Panasonic phone system which does not use standard handset wiring. External logger patches typically cost $100 per set. To reduce the clutter on the desktop, there’s a second, more expensive option. Send your phone set in to a dealer, and they can install the record tone inside the set. This is commonly done on Avaya station sets in telemarketing applications. Plan on spending $150 to $200 per set if you choose this option. If you are connecting a logger to an outside analog line or to a port on the PBX, you can inject the tone directly into the port or trunk, so you won’t need a lo
