How can I help decrease the chances of freezing a water line?
If you are going away on vacation in the winter, avoid turning your thermostat down as far as it will go. If the temperature falls too low in the basement where water service enters your home, your water meter or pipes might freeze and burst, resulting in water damage to your home. If your water meter freezes, you will be responsible for the charge for repair or replacing the meter. If you remodel your home, make sure that the water meter and water service entrance pipe remain accessible and are not isolated behind walls where they might be susceptible to freeze-up. Your water softener also should not be in an area where the temperature can go below freezing.