How can I get technical support for AlternaTIFF?
The free version of AlternaTIFF is provided “AS IS,” and has no official technical support. However, time permitting, we will usually respond to reasonable requests for help sent to via email to alternatiff@alternatiff.com — but please search through the questions in this FAQ first. You are unlikely to receive a reply if you ask a question that is addressed here. For best results, tell exactly what steps you took, what you saw, and how that differs from what you expected to see. Include the full text of any error messages (including the titles of message boxes), and any steps you took to try to fix it. Tell us what web browser and web browser version you are using, and what version of AlternaTIFF you are using. If you have a problem at a particular web site, we need to know whether it is limited to that web site, so please visit our test page and tell us whether that works. Include the URL of the web site if possible. If the web site is not freely and anonymously available to the publ
