How can I get my refund back from an online company, after Ive returned the defective item back?
Depending on whether or not it is worth pursuing the merchant in court, you can contact your own State Attorney Generals office and the Attorney General in the state the merchant resides in. Depending on what you purchased and whether or not your and their state attorney general intervenes in these kinds of issues, they will contact the merchant directly by mail and or phone and ask them for their side of the story. If the Attorney General isn’t relevant in this matter, they can refer you to the appropriate state agencies designed to assist you in resolving a transaction for whatever item you purchased. If the merchant used the US Postal Service for shipment and C.O.D, you can also contact the US Postal Service to determine if there is a claims process and this will get the merchants attention immediately since using the Postal Service in the commission of a fraudulent transaction is a felony and just the mention of this fact from the Post Office will encourage the merchant to refund y
