How can I get more information about Medicare benefits or HAPs Medicare Solutions?
If you are not a HAP member, please call us at (800) 868-3153 toll free or TDD (800) 956-4325 toll free, Monday – Friday 8:30 a.m. To 5:00 p.m. Ask for our free booklet, “Making Sense of Medicare,” which provides an overview of the Medicare program and the choices you have as a Medicare beneficiary. Your Customer Service Representative can also provide assistance and answer questions about benefits and coverage. If you are a HAP member, call your Customer Service Representative: Alliance Medicare Rx (800) 765-3436 toll free or TDD (800) 956-4325 toll free Alliance Medicare PPO (888) 658-2536 toll free or TDD (800) 956-4325 toll free HAP Senior Plus (800) 801-1770 toll free or TDD (800) 956-4325 toll free Our hours are 8 a.m. to 8 p.m., Monday through Friday, 8 a.m. to noon, Saturday You can also contact Medicare at www.medicare.gov on the Web. Or call Medicare toll free at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days a week. TTY users should call 1-877-486-2048.