How can I get help with watching clips and live broadcasts on the BBC Four website?
The BBC Four website uses the Embedded Media Player (EMP), which allows you to watch streaming video clips on demand and simulcast television programmes during BBC Four’s broadcasting hours (7pm until approximately 4am). The ‘Watch Live’ feature is available only to UK residents, and you are required to have a TV licence to use this service. If you are in the UK but are being told that you are not, please see this advice. You can find an overview of the most common questions about the EMP on the BBC News website. More detailed technical questions are answered on the BBC iPlayer Help pages. If neither of those resources provide an answer to your question, please contact us.
