How can I get help with technical issues using Quicken, Quickbooks, or Microsoft Money?
We can help you address certain issues with your Financial Management software: • Connectivity errors-we can make sure you’re using the correct PIN and Customer ID, that your PFM software correctly recognizes your internet connection, and that you have correctly identified the proper financial institution so your software can communicate with Wachovia. • Software setup errors-we can help you set up your data file and enable all your eligible accounts so you can download transactions and pay bills. • Backing up and restoring files-we can help you save information or retrieve saved information. • Software upgrades-we can help you upgrade to a newer version so you don’t risk losing any of your data and history. Before calling, you may wish to review the Wachovia Software Help Page for step-by-step troubleshooting with most PFM software problems. For topics not addressed here, you may refer to the following third-party web addresses: Quicken Support Quickbooks Support Microsoft Money Suppo
