How can I get contact information that is not shown in PINpoint?
By default, PINpoint displays information found on your BlackBerry Server, such as Full Name, Mobile Phone Number, PIN Number and E-Mail Address. If you want to include additional information, such as other phone numbers, addresses, or departments, the PINpoint Administrator can configure it to retrieve that information from your corporate Directory (e.g. Microsoft Active Directory, Novell eDirectory, Lotus Notes Directory, or any other standard LDAP directory). Alternatively, you could use our cDir product to create links from the PINpoint list to perform real-time queries against your Corporate Directory and display information such as title, department, groups, addresses, phones, reporting relationships, photos, etc. Note however that, unlike PINpoint, cDir does require your servers to be accessible (i.e. it is not recommended for BCP or CoOP scenarios).
