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How can I get a new ID card, update my address, change my PCP or contact Member Services?

April 26, 2017address card contact Id pcp Services

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How can I get a new ID card, update my address, change my PCP or contact Member Services?

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Contact Member Services Our Member Service Department is available to assist you. Call us at 1-800-605-2556, Monday through Friday, 8:00 a.m. to 6:00 p.m. Our staff is comprised of Member Representatives that speak English, Spanish, Chinese, Armenian and Russian, and can answer any questions that you may have in regards to your health plan benefits. If you speak another language Care1st can also assist you through the use of one of our translators. Care1st ID Card Call Member Services and they will issue you a new one. You should receive your new card within 7-10 business days. PCP Change As a member of Care1st, we want you to be comfortable with your assigned primary care doctor. Care1st has a large group of doctors for you to choose from. You may change your doctor by calling our Member Services Department at 1-800-605-2556. A change of doctor can be requested at any time, but it can take up to 30 days for the change to take effect.