How can I generate custom reports on the data in WN Help Desk or WN Help Desk Web?
You can use any third-party application that can generate reports from an ODBC System DSN data source. For example, you can create reports in Crystal Reports, Microsoft Access, or Microsoft Excel. Below is an example of how to create data reports in Excel by querying the data using the Microsoft Query tool.
Related Questions
- The standard Intertec TimePro reports don give me the data that I want. Can I have a custom report created and, if so, what is the cost to have a custom report written?
- Web reports would be great, but we have a back office system that needs the data, too. How does that work?
- Can you assist me with creating custom reports based on the data gathered by an Idera products?
