How can I fix RealPlayer problems or crashes when I try to play a video clip?
I tried to play a video, but Windows displayed Invalid Page Faults, or RealPlayer crashed or showed distorted video such as: an empty magenta or black square; a snowy, static-filled picture that moves; a video with a green tint that is distorted; video with stripes in all or part of the screen; or video that is stretched vertically or horizontally in one direction, making the picture look long and flat, or tall and thin. Why is this, and what can I do? These problems occur when your computer is using a video card that does not understand the instructions that RealPlayer is giving to it. You may be able to resolve this problem with one of the following solutions. (You don’t have to do all of these: if the first one doesn’t work, try the next, and so on): – setting your video display to 16-bit color; – updating your video card drivers; – installing the latest version of DirectX; – lowering the hardware acceleration of your card; – disabling optimized video in RealPlayer; – using DivX or
