How can I find out about upgrades for my Comrex unit?
Ask us! The key information we need is the model name and serial number of your Comrex equipment. While we certainly can help you over the phone, the Codec Answer Guy would appreciate your e-mailing (techies@comrex.com) or faxing (978-784-1717) the model names and serial numbers to us, along with your phone number. We can then look up the repair and upgrade information on those specific units, and call you back. This will save you some time on the phone, and guarantee the most complete answer. Some of the upgrades are essential for optimal product performance. Others may not even apply to the way you use the product. Please be advised that we do not have any upgrades that cure bad phone lines. We do have some suggestions about how to deal with them. Take a look at Tech Tip 202 (Modem Line Checklist). Most upgrades for current products are complimentary.
