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How can I exchange my E-ZPass transponder if it is no longer working?

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How can I exchange my E-ZPass transponder if it is no longer working?

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Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to us. Each Service Center has a drop box for your convenience after hours. If you choose to mail your transponder, please wrap the transponder in foil or insert it in the original mylar bag and enclose a note requesting a replacement. We recommend using Certified Mail, as you are responsible for any transponder that is lost in the mail. If your transponder is lost, a $25 charge will apply.

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