How can I end online delivery of an E-bill and resume receiving my paper bill at home?
To stop online delivery of a bill, go to the Make Payments page and click on the small downward-facing triangle next to the payee you wish to stop receiving an E-bill. Click on ‘Stop receiving E-bills’ from the pop-up box. A confirmation page will appear, hit ‘Submit’ and your changes will be saved. For payees that require us to retrieve bills from your biller’s website, this process will simply end online delivery of your bill. If you have requested that your payee stop sending the paper bill to your home, you should contact your payee directly to resume receiving a paper bill.