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How can I dispute a toll that has been charged to my E-ZPass account?

April 26, 2017account charged dispute e-zpass toll

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How can I dispute a toll that has been charged to my E-ZPass account?

2 Answers

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First, please check to ensure that your E-ZPass transponder is mounted properly on your windshield. Those customers whose transpoders are mounted improperly may be charged the full fare. To dispute a toll, please complete a Form 33-11B – E-ZPass Customer Claim Report (PDF version) and forward it to the E-ZPass Customer Service Center.

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Posted

First, please check to ensure that your E-ZPass transponder is mounted properly on your windshield. Those customers whose transponders are mounted improperly may be charged the full fare. To dispute a toll, please complete a Form 33-11B – E-ZPass Customer Claim Report (PDF version) and forward it to the E-ZPass Customer Service Center.