How can I decide between cable and Lakedale Communications High-Speed Internet Service?
Each year, J.D. Power and Associates surveys thousands of U.S. residential customers of both high-speed and cable modem Internet services. The survey assesses seven key factors that contribute to overall satisfaction with a high-speed Internet service: 1) Billing 2) Provider’s business image 3) Cost of service 4) Customer service/technical support 5) E-mail services 6) Offerings and promotions 7) Performance and reliability The 2004 survey includes results comparing high-speed Internet and cable modem. What’s the bottom line? In each of the seven categories listed above, survey respondents gave high-speed Internet the edge over cable.
