How can I contact the AA Travel Currency Card team?
You can email Customer Service 24 hours a day at support@aatravelcurrency.com. We aim to respond to all queries within 24 hours. Or you can call +44 207 096 9457 from overseas or 0845 872 0822 from the UK. Our Customer Service agents are available Monday to Friday 9am and 6pm (excluding bank holidays), however you can use the automated service to manage your card at any time. Calls to Customer Service will be charged. For your call charges, please check with your service provider. 0845 calls from a BT landline are charged at a local rate. Calls made using other service providers, from mobiles or overseas, may vary. * The prepaid card is an electronic money product and although it is a product regulated by the Financial Services Authority, it is not covered by the Financial Services Compensation Scheme. No other compensation scheme exists to cover losses claimed in connection with the prepaid card. This means that in the event that Newcastle Building Society becomes insolvent your funds