How can I contact customer support?
We want your eBay experience to be great, and that means making sure you get the help you need as quickly as possible. Do you need help right now? Contact us. Before you contact us directly, we may be able to help you quickly find the answer to your question. If you still don’t have the answers you need, we’ll show you the best way to get in touch with us. To get help or contact customer support:Click Contact us at the top of our home page or on the right side and at the bottom of help pages. Sign in with your eBay user ID. (This can help us find your information if you do need to contact us.)Enter your question or tell us about your issue. Be as specific and concise as possible.We may need to ask you a couple of questions to make sure that you get the best answer. Click the link that best matches your question. Once we think we’ve found the right answer for you, it will show up below your question. If the information we give you doesn’t answer your question, you can rephrase your ques
You may contact Customer Support for help with any technical, billing, or account questions. Customer Support is available from 6 a.m. 6 p.m. Pacific Time, 7 days a week (closed on Thanksgiving and Christmas). To contact Customer Support, click on the Contact Us icon in the Merchant Interface. A pop-up window appears listing the numbers and links you can use. For your convenience, this information is also listed below (Note: This information is subject to change. Please use the Contact Us icon in the Merchant Interface for the most reliable source of contacting Customer Support).