How can I contact an anti-virus company to complain about a product?
There are a good number of complaints in the Security Forum regarding various anti-virus products. In addition to voicing complaints in a public forum, if the complaints are legitimate, there are other ways to make your voice heard. While a public forum may allow a dissatisfied consumer to vent their feelings against a particular corporation, most of these public railings turn into flames against other posters and product bashing: It is highly unlikely that the “right people,” the ones who run these corporations, are viewing the complaints in the forums. Instead of arguing with one another about the shortcomings of a product, take the time that you spend responding to another poster and direct it at the corporation instead. If you have a valid complaint, sit down and write an old-fashioned snail-mail letter, call one of the toll-free numbers many corporations provide or, as a last resort, e-mail the corporation and detail your dissatisfaction with their product. Following is a list of
