How can I confirm that my application for the Travelsure Protection Plan submitted through Hang Seng Personal e-Banking via my mobile handset has been accepted?
Once you have successfully applied for Travelsure Protection Plan through Hang Seng Personal e-Banking via a mobile handset , an “Application Accepted” message will be displayed along with your application date/time, reference number and policy number on the Acknowledgement page, which is the last step of your enrolment. You may record this important information. In addition, we will send a confirmation SMS to the valid mobile phone number provided by you in the application, and the policy information of your successful enrolment to the “Inbox Message” in your Hang Seng Personal e-Banking.
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