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How can I configure or add new Items/Ticket types in Agilo?

April 26, 2017agilo configure items types

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How can I configure or add new Items/Ticket types in Agilo?

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You can configure every Agilo Item in the Admin Interface: Agilo/Types. Clicking on the link you will see all the pre-configured Agilo types. You can change the fields for a type and also add new types of tickets for your own specific needs (e.g.: impediment).