How can I compliment or complain about police service or an officer?
The Ruston Police Department is committed to maintaining a high level of professionalism. Citizens are encouraged to bring forward legitimate grievances regarding misconduct by its employees. All complaints against the department or its employees will be thoroughly investigated. Complaints, regardless of nature, may be lodged in person, by mail or by phone at any time. As part of the follow-up investigative activity, persons making complaints by mail or phone must report for a personal interview whereupon a written, signed complaint will be prepared. Anonymous complaints may or may not be investigated depending upon the severity, frequency, etc. The decision as to if, and how far an investigation will be conducted on an anonymous complaint is the decision of the Chief of Police. Initial complaints are to be filed with the on duty shift supervisor. If the shift supervisor is unable to resolve a complaint, or the complaint involves another division other than patrol, the complaint will t
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