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How can I check if my infrared port on my Aladin PRIME/TEC/TEC2G, Smart PRO/COM/TEC is working ?

April 26, 2017ALADIN infrared port Prime Pro SMART TEC working

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How can I check if my infrared port on my Aladin PRIME/TEC/TEC2G, Smart PRO/COM/TEC is working ?

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First you need to verify if the infrared port on your PC is working and compatible with the infrared transmission of our UWATEC computers. If your computer was previously transferring data to your PC and isn’t anymore, contact your Authorised Dealer and send your computer for a complete check. If your computer seems to drain the battery abnormally (too quickly), it could be an indication that your infrared port is not working properly. Contact your Authorised Dealer. The computer will be returned to us for a complete check and in case a problem is found, the computer will be repaired or replaced at no charge. You can locate the Authorised Dealers in you Region or in your country by clicking on FIND A DEALER on the menu at the top of the page.