How can I change the way information appears in the Global Address List (mail directory) in Exchange?
UIS personnel and end users do not have access to change GAL information directly as this information is fed to Exchange from upstream systems such as PeopleSoft. Users who wish to update directory information for the GAL should be contact their Web Directory Update (WDU) or Midas contact to change Listing Names or other information such as telephone number or building address. The UIS helpdesk has a list of these contacts for all departments. During normal operations, it is safe to say that all changes will appear in the GAL within 24- 36 hours of the change.
