How can I change the rates on my meter to reflect the recent Australia Post rate change?
If you have an IntelliLink® enabled Postage Meter (all current Pitney Bowes Postage Meters have intellilink), you’ll be able to download the new rates straight to your Postage Meter. If you have a Postage Meter that is not IntelliLink® enabled and relies on a scale to determine the correct postage rate, a chip (often known as a Rate Prom) is required to update your scale with the new rates. Depending on the level of your service agreement you have, a Rate Prom will be automatically mailed to you shortly before the effective rate change date. If you haven’t received yours yet, or would like to order the current rates (either via a download or Rate Prom, depending on your equipment) contact Pitney Bowes on 13 23 63. Charges may apply. If you have any difficulties installing your Rate Prom or downloading the new Australia Post Postal Rates, call Pitney Bowes on 13 23 63.