How can I change my payment account information after I enroll in Online BillPay?
Sign in to Online BillPay and go to My Accounts. If you didn’t add a payment account during enrollment, you can add one on the Manage Account Options page. For a checking or money market account, you can only change the account name. To change the account name, click the Update Name link and enter a new descriptive name for the account. To use a different account, you must add the new account first and confirm it. You can delete the other account, if necessary. If you’ve made any payments from the incorrect account, you may want to move them before you delete the account. You cannot delete the last account in your accounts list. It’s important to keep your account information up to date so that we can process your payments. Note: You cannot make any changes to your payment account information until seven days after you enroll. When you enroll, we send you a letter to confirm your enrollment. The seven-day wait allows time for the letter to reach you.
