How can I best inform and train building tenants/employees on AED use?
Most building occupants will notice the new device and signage on the wall, but some facilities professionals are informing their tenants/employees and/or staff through written communication, i.e. a poster or brochure that identifies the devices and answers basic questions. Key to the communication is to focus on two areas: how the device is easy to use for “lay responders” (people who don’t have formal medical training) and its reliability. Training is also important, even though the devices are extraordinarily easy to use. If there’s a designated group of responders in a building, training will help them become more familiar and comfortable with the devices so that when an emergency does occur, they can react calmly and quickly. Linda K. Monroe (linda.monroe@buildings.com) is editorial director at Buildings magazine.