How can I be sure that an e-mail I receive is really from ShoreBank?
A. Unless it is encrypted, e-mail is not secure. Neither ShoreBank nor any other reputable firm will ask you to send sensitive information (such as account identifiers or Social Security numbers) via e-mail. If you receive such an e-mail, do not reply. In addition, e-mails from ShoreBank Direct will contain your account number, with all but the last 3 digits x’d out, so that you can feel confident that it is a genuine communication from ShoreBank.
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