How can I allow Freshtel internet phone through my firewall?
If using a software firewall, you’ll need to allow the Freshtel internet phone full access to the internet when asked. You can change this later by viewing the list of programs configured in your firewall, and changing the access settings for the Freshtel internet phone. Generally, the Freshtel internet phone is fine when you use the modem/router firewall (that’s called a “Hardware Firewall”). By default Freshtel internet phone uses the UDP ports 4569 and 5070 – these should be allowed through the firewall and forwarded to the PC running Freshtel Internet Phone. If need be, the default ports can be changed from Menu > Options > General > Edit Network Settings. If you experience any problems with this, don’t hesitate to contact our friendly helpdesk staff on 1300 373748.
