How can I add shared mailboxes to Outlook (via Exchange)?
To add a shared account to Outlook (via Microsoft Exchange), simply follow the below steps. Please note that if you are configured through an IMAP or POP connection, you will need to access the shared accounts through the webmail interface. These steps are using Outlook 2007. • Open Outlook • Choose Tools > Account Settings… • Highlight the Microsoft Exchange listing, click Change • Click the More Settings button • Click on the Advanced Tab, click Add… • Enter your shared mailbox name (“Helpdesk”, “Alumni”, etc) and click OK • Click OK, then Cancel, then Close to close out of the Account Settings dialog • Your shared account will now be listed beneath your Mail Folders section For an added bonus, you may want to drag your favorite folders from your shared account into the Favorite Folders section for easy access!
