How can greenID help me to better understand our customers?
Understanding your customer is important when trying to acquire or increase your share of their business. greenID’s administration engine can help you by tracking all steps undertaken by any given individual as part of the verification process. This data includes all partial and complete verifications and could be used to prompt proactive contact with the customer to assist them with clearing any outstanding impediments to your gaining their business. You will be able to gather intelligence such as at what stage in the process the potential customer typically drops out, and use this as the basis for continuous improvement.
