How can employers keep employees informed about their pharmacy benefits?
Communication is very important when it comes to pharmacy programs. Employers need to work with their health plans throughout the year to let members know about any formulary changes and/or the availability of new medications. Health plans typically post formularies on their Web sites and distribute this information annually to their members. It’s key that employees are aware of this. Choose a plan that offers your employees a Web site with an interactive formulary where they can look up a drug they’ve been prescribed and find out what the copay is or if there are any restrictions on the use of that drug. They can also view changes to the formulary and learn about impactful changes to specific drugs or if they become available as generic. A member portal where employees can view their personal claims information for prescription and medical claims provides members a snapshot of their medical care up to that point. Employers can reinforce this information by reminding employees to check
