How can employees notify managers and senior leaders that the training is not being provided or made available?
Response: Such a mechanism does exist for newly hired or promoted employees who have recently completed the centralized portion of their Challenge Training. Those employees are provided with access to a website where they can provide feedback to Central Offices training staff regarding the continuing progress of their Challenge Training when they return to their Regional Offices. Such a mechanism could work if all VBA training was centralized and tracked through Central Office as has been suggested. The problem at present is there is no accountability for Regional Office management who fail to ensure that even the Challenge Training curriculum is implemented after completion of the centralized portion of Challenge instruction. Any such requirement would have to be made part of the Regional Office Directors performance plan, and enforced on RO Directors as a performance requirement by the Office of Field Operations. In the absence of any such requirement, the temptation is for Regional
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