How can customers view the status/track their orders?
bShop allows customers to enter a username and password at checkout. This mechanism then allows customers to come back to the site and log in with their username and password to view the status of their order. There are numerous default order statuses (such as New Order, In Progress, and Completed). When the customer logs in they will see the order status next to their order. Also you can add additional information in the Notes field in the order. That way if you need to convey more information you can. Finally there is a special field for tracking number. You can use this field to enter in the tracking number information so your customer can track their order.
iMerchandisers.com allows customers to enter a username and password at checkout. This mechanism then allows customers to come back to the site and log in with their username and password to view the status of their order. There are numerous default order statuses (such as New Order, In Progress, and Completed) and you can create your own custom order statuses as well. When the customer logs in they will see the order status next to their order. Also you can add additional information in the Notes field in the order. That way if you need to convey more information you can. Finally there is a special field for tracking number. You can use this field to enter in the tracking number information so your customer can track their order.
