How can customers view the status of/track their orders?
Spider Commerce allows customers to enter a username and password at checkout. This mechanism then allows customers to come back to the site and log in with their username and password to view the status of their order. There are numerous default order statuses (such as New Order, In Progress, and Completed). When the customer logs in, they will see the order status next to their order. Additionally, there is a special field for tracking numbers. You can use this field to enter in the tracking number information so your customer can track their order.
