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How can CTI Link status be verified?

April 26, 2017CTI link Status verified

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How can CTI Link status be verified?

1 Answer

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A. Check that CTI links (Shared line CTI user links and Outgoing CTI user link), are configured properly in Cisco Unified CallManager. If a link is out of service, their might be a problem with the user ID and password. Also verify that CTI Manager is running in Cisco Unified CallManager. Delete and add the link; it cannot be modified.