HOW CAN ANY ORGANIZATION THAT SELLS THE LAST WORD BE FAIR AND UNBIASED?
According to an article on the National Arbitration Forum website (http://www.arbforum.com), a Federal Court conducted an extensive review of domain dispute arbitrator NAF and confirmed that it is “a reasonable, fair and impartial forum.” (Marsh v. First USA Bank, N.A., No. 3:99-CV-0783-T (N.D. Tex. May 24, 2000)). In a wide-ranging public and courtroom attack, Plaintiff’s lawyers had contended that the National Arbitration Forum arbitrators were prejudiced against consumers and that its fees and rules under the Forum’s Code of Procedure were high and unreasonable. The Court characterized the claims as “unfounded” and “illusory.” The Court endorsed the Forum’s panel of independent, highly experienced and qualified arbitrators who are required to adhere to the applicable law. The opinion also affirmed that parties in Forum-conducted arbitrations are ensured fair and reasonable treatment: The Forum provides “an impressive assembly of qualified arbitrators;” Each arbitrator must take an o
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