How can an organisation benefits from an outsourcing partnership?
The strategic decision to outsource is not driven principally by the business cycle but by the core competencies/privileged assets logic. Businesses outsource to achieve a more attractive paradigm of speed, agility, flexibility and cost. In the down-cycle, cost can become increasingly important and businesses outsource to reduce overall cost, change the shape of the investment/payback curve and to change the way they pay for services (e.g. on a pay-as-you-use basis). In the up-cycle, cost remains important but speed to market and access to new technology/connectivity typically come to the fore.
