How can an agency use the Multicultural Planning Framework to develop and monitor the implementation of its multicultural policies and services plan?
The Community Relations Commission has reviewed the former EAPS Standards Framework and developed the new Multicultural Planning Framework 2009 to encourage agencies to monitor and improve their multicultural policies and services performance. The Planning Framework identifies three core activity areas: • planning and evaluation; • capacity building and resourcing; • programs and services. The Multicultural Planning Framework is a powerful management tool, which can be used by all public sector agencies to develop and monitor their progress. It can help identify areas for action, or improvement, in relation to each of the Frameworks three activity areas, three ranges and seven outcomes. The outcomes relevant to the agency can be applied at each level of organisational activity. Key agencies in NSW are required to use the Multicultural Planning Framework to develop multicultural policy and to report on implementation progress to the CRC against their multicultural policies and services
