How can a user gain access to his data if he or she can no longer authenticate to the device?
• If the biometric or password access is blocked, then an administrator on the device can unblock the access • If the biometric or password mechanisms are not blocked and the user can still not authenticate, the only way to recover data is to inject the user’s AES key and set a new password. This is only possible if the user’s original key has been backed up in a key backup system and there is still an accessible administrator account on the device.
