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How can a traveler find out the reason an ESTA application was denied?

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How can a traveler find out the reason an ESTA application was denied?

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DHS is carefully developing the ESTA program to ensure that only those individuals who are ineligible to travel to the U.S. under the VWP or those whose travel would pose a law enforcement or security risk will be refused an ESTA. While the ESTA Website will provide a link to the DHS Travel Redress Inquiry Program (TRIP) Website, there are no guarantees that a request for redress through DHS TRIP will resolve the VWP ineligibility that caused an applicant’s ESTA application to be denied. Please note the U.S. Embassies and Consulates will not be able to provide details about ESTA denials or resolve the issue that caused the ESTA denial. Embassies and Consulates will be able to accept an application for a non-immigrant visa, which, if approved, will be the only way that a traveler whose ESTA application has been denied would be authorized to travel to the U.S.

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